{"id":391,"date":"2026-10-13T09:00:52","date_gmt":"2026-10-13T09:00:52","guid":{"rendered":"https:\/\/web.coinga.app\/envios-y-devoluciones\/"},"modified":"2026-10-13T11:27:24","modified_gmt":"2026-10-13T11:27:24","slug":"envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/web.coinga.app\/en\/envios-y-devoluciones\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"<h1 style=\"font-family: Ubuntu !important; color: #f5911f !important; text-align: left;\">Shipping and Returns<\/h1>\n<div style=\"display: flex; align-items: center; column-gap: 0.5rem;\">\n<h4 style=\"text-align: left;\">Where and when do we deliver?<\/h4>\n<div style=\"height: 1px; width: 100%; background-color: #f7be68; flex: 1;\"><\/div>\n<\/div>\n<p style=\"text-align: left;\">\n<p>We currently ship orders to the Peninsula and the Balearic Islands.<br \/>\nFor all locations on the Peninsula and the Balearic Islands, shipping will take place within 1 to 4 business days. Deliveries are not made on national holidays, Saturdays, and Sundays.<br \/>\nShipping is completely free for purchases over \u20ac49. If the amount is less than this amount, shipping will be charged \u20ac12.<\/p>\n<div style=\"display: flex; align-items: center; column-gap: 0.5rem;\">\n<h4>If my order is delayed, what can I do?<\/h4>\n<div style=\"height: 1px; width: 100%; background-color: #f7be68; flex: 1;\"><\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: left;\">Coinga is committed to meeting these delivery conditions, provided the merchandise is available at Ctra. Nova S\/N Alaior \u00b7 Menorca.<br \/>\nIn the event of a stock shortage, Coinga will inform the customer of the estimated delay time, and the customer may be refunded if desired.<br \/>\nCoinga is not responsible for order delays due to third-party issues.<\/p>\n<\/div>\n<\/div>\n<div class=\"divider-wrap\" style=\"text-align: left;\" data-alignment=\"default\"><\/div>\n<div style=\"display: flex; align-items: center; column-gap: 0.5rem;\">\n<h4>What is the return policy?<\/h4>\n<div style=\"height: 1px; width: 100%; background-color: #f7be68; flex: 1;\"><\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: left;\">An order may be returned if it arrived damaged. To do so, a photograph taken on the day of delivery must be submitted,<br \/>\ndemonstrating the product&#8217;s invalidity. Send it to &#99;&#x6f;i&#110;&#x67;a&#x40;&#x63;&#111;&#x69;n&#103;&#x61;&#46;&#99;&#x6f;&#109; and then complete the return process.<\/p>\n<\/div>\n<\/div>\n<div style=\"display: flex; align-items: center; column-gap: 0.5rem;\">\n<h4>What can I do if not all of my products have arrived?<\/h4>\n<div style=\"height: 1px; width: 100%; background-color: #f7be68; flex: 1;\"><\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: left;\">Once you receive your order, if any items are missing, you can contact Customer Service and file a claim, providing the order number found in your confirmation email.<\/p>\n<\/div>\n<\/div>\n<div class=\"divider-wrap\" data-alignment=\"default\"><\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; align-items: center; column-gap: 0.5rem;\">\n<h4>I can&#8217;t find an answer to my question<\/h4>\n<div style=\"height: 1px; width: 100%; background-color: #f7be68; flex: 1;\"><\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: left;\">For any questions not covered on our website, please do not hesitate to contact Customer Service by phone at 971 37 12 27 from 8:00 a.m. to 3:00 p.m. (Monday, Wednesday, and Friday) and from 8:00 a.m. to 2:00 p.m. and 4:00 p.m. to 6:00 p.m. (Tuesday and Thursday) or by email at &#x63;&#111;&#105;n&#x67;&#x61;&#64;c&#x6f;&#x69;&#110;ga&#x2e;&#99;&#111;m.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><em>Text copied from coinga.com on 13\/10\/2026. Pending review by the legal adviser.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping and Returns Where and when do we deliver? We currently ship orders to the Peninsula and the Balearic Islands. For all locations on the Peninsula and the Balearic Islands, shipping will take place within 1 to 4 business days. Deliveries are not made on national holidays, Saturdays, and Sundays. Shipping is completely free for [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-391","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/web.coinga.app\/en\/wp-json\/wp\/v2\/pages\/391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web.coinga.app\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/web.coinga.app\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/web.coinga.app\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/web.coinga.app\/en\/wp-json\/wp\/v2\/comments?post=391"}],"version-history":[{"count":1,"href":"https:\/\/web.coinga.app\/en\/wp-json\/wp\/v2\/pages\/391\/revisions"}],"predecessor-version":[{"id":573,"href":"https:\/\/web.coinga.app\/en\/wp-json\/wp\/v2\/pages\/391\/revisions\/573"}],"wp:attachment":[{"href":"https:\/\/web.coinga.app\/en\/wp-json\/wp\/v2\/media?parent=391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}